Team members need to collaborate and exchange ideas to reach the goals set for them, while also building a strong relationship. Managers have a critical role in creating a sense of trust and security for executive teams and the CEO. This can be done through confidential conversations about sensitive topics, larger conversations in meetings or in parallel conversations, and informal conversations at the water cooler or whiteboard. Team leaders must also establish communication channels for team members.
Poor governance, lack of accountability, lack of specific objectives, and inability to prioritize cross-functional projects can all harm teams. Meetings are an essential part of the collaborative process that facilitates the flow of knowledge between team members. Synchronous work is especially important in hybrid teams of members located in the same place and distributed, as it can combat team mentalities from here to there, which can lead to toxic silos and forms of tribalism. The results will be outstanding if teams from different departments listen to each other and share their ideas within the scope of their competence.
Staff managers then work on how to push the meeting agenda forward in order to get the results the team needs. Everyone should emphasize the importance of what the team is trying to achieve and how it can benefit the company. Chiefs of staff can even decide whether or not to include people's names in forum presentations, or use features such as MURAL's privacy mode, to maintain anonymity. The success of a company often depends on how well it can combine its employees' potential and knowledge with their willingness to share it with their teammates across departmental, hierarchical, and functional boundaries.
This is why it is so important for teams to interact more. In my work with more than a thousand corporate chiefs of staff around the world in different industries and sizes of organizations, I have come to the conclusion that their most important role is that of an enabling leader. Chiefs of staff make the best possible decisions by ensuring that all stakeholders' views are heard when it comes to trust. As a result, some opinions will only reach some members of the group and few solutions will reflect the entire team.
To make brainstorming more efficient and reduce disagreements, there are certain collaboration skills that are key. This will help promote group work, solve problems together, and allow team members to connect. In smaller team environments or at board or leadership team meetings, staff managers design time for highly interactive activities. Business owners and team managers are always looking for ways to get the most out of their teams.
Chiefs of staff have an essential role in fostering collaboration among team members by creating an environment where everyone feels comfortable sharing ideas and opinions without fear of judgement or criticism. They must also ensure that communication channels are established so that everyone has access to information they need to do their job effectively.