With a chief of staff, the goal is to free up the executive's time for overall projects and strategies. The chief of staff can execute many important tasks, so the CEO can focus on increasing the company's assets and overall value to the company, Philip says. COS will help you become the best possible leader for your organization. They focus not only on your success but on every aspect of your organization.
Carol's career path could include senior marketing or operations positions and, eventually, it could lead to the position of chief operating officer. During the 25 years I spent working at a consulting and software company, a dozen of them as president and CEO, I had a chief of staff. In a large organization, there may be several chiefs of staff who oversee and correct skill gaps in their respective areas of focus (for example, nowadays, the position of chief of staff (CO) has become common in companies and startups, although it dates back centuries and originated in politics, government, and the military. And, since the position of corporate chief of staff is still being developed, one CEO's chief of staff is actually an EA (more tactical), while another serves as vice president (more strategic).
Susan has worked at this company for nearly 20 years, under the direction of three CEOs, and she understands the culture. The Chief of Staff to the CEO communicates the global vision to the entire organization on behalf of the CEO. A chief of staff can help to better define management functions, chains of command, and structures to optimize daily operations and the overall organizational strategy. They manage the needs of the CEO, the executive office, and the company, for example, they oversee employee satisfaction, hiring, brand and reputation management, training, communication flow, and maximizing CEO reach.
Without ties to a particular department, you'll also find that your chief of staff can become one of your most trusted advisors. He states: “If the leader experiences these areas of dissatisfaction, the best solution might be the right type of chief of staff. A chief of staff will help you make the most of your time, improve decision-making, make the flow of information that comes to you more efficient, and reduce your costs. CEOs and owners of growing companies, whether they are startups, small businesses, professional services firms, or agencies, are always short on time and resources.
In addition, because your chief of staff knows your company as well as you do, he will be a wise and reliable advisor for making difficult decisions. Even more important is to make sure that the leader's other direct reports understand why the position was created, how they and the company will benefit, and what the CEO expects from them in terms of support.