A chief of staff is a position that provides support to executives in their roles, acting as a liaison between an executive director and the team that reports directly to them. They take on minor responsibilities and handle other daily tasks while attending meetings on behalf of the executive leader to take notes and direct strategic planning processes throughout the organization. Generally, a chief of staff serves as a confidant and advisor to the CEO, providing oversight and guidance to major projects, acting as a sounding board for ideas, and resolving issues before they are brought to the executive director. The chief of staff plans and directs all administrative, financial, and operational activities for the president, CEO, or other executive of the organization.
They organize and prioritize critical issues and the information needed for the executive to facilitate efficient decision-making. They may also be responsible for managing executive support staff. Having comprehensive knowledge of the general departmental function is usually required for this role. Being a chief of staff typically requires more than 8 years of management experience.
Staff managers are often the unsung heroes whose influence can be felt at every level of an organization. The title chief of staff (or chief of staff) identifies the leader of a complex organization, such as the armed forces, institution, or body of people, and can also refer to a staff officer (PSO), who is the coordinator of the support staff or the main aide in the field of an important person, such as a president, a senior military officer, or the leader of a large organization. Therefore, a chief of staff in a startup company is likely to assume a more diverse range of responsibilities than in an established company. In an established technology company, there may be several managers of staff who oversee skill gaps in their respective areas of focus (e.g., marketing, sales, engineering).
The actual duties depend on the position and the people involved.